Magic Red Casino Review
Brief Overview
Established: 2014
Software: Aspire Global
Welcome Bonus: 100% up to £25 plus 20 free spins
Currencies: USD, GBP, EUR, DKK, SEK, NOK, CAD, BRL, AUD
Accepted Mobile Devices: iOS, Android, Blackberry
Live Casino: Yes
Instant Play: Yes
Download: No
Registration Guide – How to Open an Account at Magic Red Casino
Opening an account at Magic Red Casino is quick and easy. If you have decided to play for real money at Magic Red Casino, you have to follow these simple steps:
- Click on the red Join button on the top right of the casino website.
- Create your login details and click on the Next button.
- Enter details such as your name, gender, birthday, address, and mobile number.
- Check the box to indicate your willingness to receive bonus offers.
- Check the box to indicate your acceptance of the terms & conditions, privacy statement, and cookie policy and confirm that you are at least 18 years old.
- Finally click on the “Open Account” button to complete the registration procedure.
- Verify your email address by clicking on a link in the online casino’s first email.
- Login to your newly created Magic Red account, make a deposit, claim your bonus, and start playing.
Promotions and Welcome Offers
Promotions are rather scanty at Magic Red Casino. When we visited the promotions page, we found just two.
- £25 Welcome Bonus– If you sign up and deposit at least £20 into your account, you can claim a 100% bonus of up to £25. In addition, you can claim 25 free spins. Bonus winnings have a wagering requirement of 35x.
- €10,000 for the Last Survivors– This is a leaderboard race that challenges players to win large cash prizes.
The online casino crowns players who make bets for the longest period of consecutive days as “Last Survivors” and awards them €5000. The minimum daily bet should be €200.
In addition, the online casino awards a second place prize of €3000, a third place prize of €1000, and €500 each for the fourth and the fifth place.
To participate in this promotion, you should be a Platinum or Premium level player.
Rewards for Loyalty – Magic Red VIP Program
The Magic Red VIP Program is quite simple to understand. You have to earn reward points through real money play and achieve VIP levels. You can then redeem your reward points for free bonus money.
The Magic Red VIP Program has the following levels:
- New Members– When you sign up at Magic Red Casino, you automatically become a part of the Magic Red VIP Program.
- Bronze VIP– Become a Bronze player to qualify for a level up bonus of 25 free spins, 5 free spins on Sundays, birthday bonus, and entries to VIP live tournaments.
- Silver VIP– Become a Silver player to get a level up bonus of 50 free spins, birthday bonus, 10 free spins on Sundays, and entries to live VIP tournaments.
- Gold VIP– Become a Gold VIP player to get a level up bonus of 50 free spins plus an extra bonus of 50%, 20 free spins on Sundays, birthday bonus, and entries to live VIP tournaments.
- Platinum VIP– As a Platinum player, you qualify for a three-level level up bonus of €50 on the first day, bonuses on all your deposits of the second day, and an exclusive cashback bonus on the third day.
Plus, you can enjoy a birthday bonus, 40 free spins on Sundays, entries to VIP live tournaments, higher cashout and deposit limits, personalized offers, personal account manager, and monthly cashback.
- Premium VIP– As a Premium player, you qualify for a three-part level up bonus of £50 on the first day, upgraded bonuses on all deposits on the second day, and personal offers from your personal account manager on the third day.
Plus, you can claim 50 free spins on Sunday, entries to VIP live tournaments, higher deposit and cashout limits, personalized offers, personalized account manager, and monthly cashback.
- Prestige VIP– As a Prestige player, you can claim a three-day level up bonus of £100 cash on the first day, 50 free Prestige games on the second day, and personal offers from personal account manager on the third day.
In addition, you can enjoy benefits such as 50 free spins on Sundays, express payouts, higher deposit and cashout limits, personalized offers, personal account manager, and monthly cashback offers.
Game Variety
Magic Red Casino operates on Aspire Global’s instant play software platform. To get started, you just have to create an account.
The online casino offers games from several well-known software providers such as PlayNGo, Quickfire, Pariplay, Quickspin, Microgaming, Evolution Gaming, Ainsworth, Bally, NextGen Gaming, Big Time Gaming, Rabcat, WMS, iSoftBet, Aristocrat, Leander, and NYX Gaming.
You will find a variety of scratchcard games, casino games, classic games, video slots, and live dealer games in the lobby.
The following are some of the featured games at the online casino:
- Book of Oz Lock N Spin
- Imperial Riches
- Mighty Africa
- Super Diamond Wild
- Inferno Star
- Funsize Fireworks
Banking Methods – How to Make Deposits and Withdrawals
Magic Red Casino’s banking facilities are safe and secure. The padlock symbol that you see in your web browser near the casino website address indicates that the online casino encrypts your personal information so that nobody can access it.
When the data is being transferred to the online casino’s secure, firewall-protected server, it is secured with the latest 128-bit Secure Socket Layer (SSL) digital encryption technology.
In addition, all credit/debit card transactions at Magic Red are processed by a Malta registered company called Aspire Global International Ltd.
You can choose from the following instant deposit options at Magic Red Casino:
- Visa & MasterCard
- Sofort
- Bank Transfer
- Trustly
- Neteller, PayPal, EcoPayz, Skrill
- Easy EFT
- Euteller
- Zimpler
- EPS
- PaySafeCard
- Instadebit
You can also use Wire Transfer and Interac to fund your account if you are willing to wait for the funds to reach your account. While the former takes up to six days, the latter takes up to 24 hours.
You can cashout your winnings whenever you please at Magic Red Casino, which processes payouts in two working days from the date of request. As long as your withdrawal status says “Awaiting Process,” you can reverse it and use the funds for wagering purposes.
The following are the withdrawal methods at Magic Red Casino along with their withdrawal time frames.
- Neteller/Skrill/PayPal – 3 working days
- Instadebit/Wire Transfer – 5 – 7 working days
- Credit/debit cards – 6 – 8 working days
- Trustly – 3 business days
The online casino does not charge any fees for processing withdrawals, but your bank or financial institution may charge fees.
When you withdraw payout for the first time, you have to verify your account by sending copies of the following identification documents:
- Proof of ownership of payment method
- Photo identification such as driver’s license, identity card, or passport
- Address proof such as bank statement or utility bills
Playing on the Go at Magic Red Mobile Casino
MagicRed Mobile Casino presents a neat, uncluttered, player friendly, and attractive mobile gaming interface. When you visit Magic Red Casino on your iOS or Android smartphone and/or tablet, you will view a display of games with the bonus information on top. The main menu springs to view when you tap on the menu symbol at the top left of the screen.
Magic Red does not offer any dedicated mobile gaming apps for iOS and Android. Instead, it allows you to launch the games directly in your mobile device browser and play for fun or real money. Click on the grey Login button to access an existing Magic Red account or tap on the red Join button to open a new account.
Magic Red Mobile Casino is similar to its desktop version, though tweaked slightly to make navigation easy on mobile devices. You can play for fun or real money, participate in promotions, earn rewards, claim bonus offers, make deposits, and withdraw your winnings in a safe and secure mobile gaming environment.
Some of the most popular mobile casino games at Magic Red are:
- Fruity Friends
- Bonanza
- Lost Boys Loot
- Wolf Gold
- Mighty Sphinx
- Rainbow Jackpots
- Hot Spin
- Clover Riches
- Mega Rise
- Ramses Book
- Wild Gladiators
How to Contact Customer Support
MagicRed believes in a policy called C.A.R.E, which stands for “Customers Are Really Everything.” The online casino has recruited a team of well-trained customer support representatives who go out of their way to help players, answer their questions, and resolve their issues.
If you have any questions or issues, you can use the following methods to get in touch with a customer support agent:
- Live Chat– Click on the “Chat With Us” button on the support page to launch the live chat window and connect with a customer support agent.
Unfortunately, customer support is not available between the hours of 00:00 to 07:00 GMT (London). If you launch the live chat window and don’t find them around, send them an email and expect a quick response.
- Email – Click on the Contact Us By Email button on the support page to open the online contact form. Enter your email address, choose your inquiry topic from the dropdown box, check the box to confirm that you are not a robot, and hit the red Submit button.
You can also send documents to customer support either directly or through the Document Uploader feature.
Before attempting to contact customer support, we recommend visiting the online casino’s Frequently Asked Questions (FAQ) page to find answers to your questions. The FAQ page has answers to almost all commonly asked player queries.
You can check out the top five FAQs, use the search bar to ask your own questions, or browse FAQs related to issues such as bonus offers, privacy & security, deposits & withdrawals, account verification, and technical issues, among others.
You can also click on the Help link in the main menu at the bottom of the casino website to find detailed information about games, banking, verification, bonus offers, technical problems, and so on.
Magic Red Casino FAQ
Q1: Can I play the online casino games for free at MagicRed Casino?
A: You certainly can, but only up to 250 games. Then, you have to make a deposit to get another 250 free games. You can switch between practice mode and real money mode whenever you wish.
Q2: I don’t want to receive marketing emails from the online casino. What should I do?
A: If you don’t want to receive marketing emails or bonus updates from the online casino, you have to contact the online casino and let them know. Alternatively, you can just click on the Unsubscribe link at the bottom of the online casino’s emails.
Q3: I do not know how to play a game. What should I do?
A: You just have to launch the game and click on the tiny question mark button on the game screen. You will get all details about the game rules, how to play, and pay tables.
Q4: Do I have to send the online casino my documents whenever I want to cashout?
A: No. You need to send your documents for verification purposes only during the first payout. The online casino will save your documents and process all future payouts without any delay.
Q5: What should I do if I don’t want to receive any bonus offer from the online casino?
A: The online casino automatically credits the first deposit bonus to player accounts and nothing can be done to remove it. However, you can easily opt out of receiving any future bonus offers from the online casino. You just have to contact the online casino and let them know that you no longer wish to receive bonus offers.
Conclusion – Should You Sign Up at Magic Red?
MagicRed is a highly reputed Malta licensed online casino that has its games and software tested by the independent auditor iTech Labs.
It is a large online, live casino, scratchcard, and mobile gambling site, which delivers a fun gambling experience in a safe and secure environment. If you sign up, you can enjoy multi-vendor games, excellent customer support, and a multi-tiered VIP Program.
Of course, there are a few disadvantages of signing up at Magic Red Casino. The welcome bonus offer is too small and there are hardly any promotions in sight. Although the customer support is excellent, live chat is not available 24/7 and there is no telephonic support.
If you don’t mind these few disadvantages, there is nothing to stop you from having a great time at the online casino. You can rely on a safe and secure online gaming experience with top notch customer support and help for problem gamblers.